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Dyson DC24 Ball All-Floors Upright Vacuum Cleaner | 
 enlarge | Brand: Dyson
Category: Kitchen
List Price: $399.99
Buy New: $364.99
You Save: $35.00 (9%)
New (8)
Rating:  6 reviews
Sales Rank: 1880
Color: Iron/Yellow
Batteries Included: No
Shipping Weight (lbs): 15.8
Dimensions (in): 11.3 x 11.8 x 23.6
MPN: 00158
Model: DC24 All Floors
UPC: 879957001589
EAN: 0879957001589
ASIN: B0014E7CPC
Release Date: March 26, 2008
Availability: Usually ships in 1-2 business days
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| Features:
| • | Upright vacuum cleaner with Dyson Ball technology for smooth steering | | • | Root Cyclone technology ensures no clogging or loss of suction | | • | Effective for all floor types; motorized brushbar; reversible wand | | • | HEPA filter; certified asthma friendly; collapsible handle for compact storage | | • | Measures 13-2/3 by 11 by 43-2/7 inches; 5-year parts-and-labor warranty |
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| Editorial Reviews:
Product Description
Apartment dwellers, go for the ball!
With its convenient, collapsible handle for closet storage, the Dyson DC24 Ball Upright is the lightest and most compact vacuum in Dyson's line-up. This vacuum model is based upon the successful ?Ball? design which allows the head and base off the vacuum to pivot and turn with a twist of the wrist. The design allows the vacuum to easily maneuver around furniture and tight spaces with ease. As such, it is excellent for cleaning all floors with the grace and aplomb of a ballet dancer. It has a lifetime HEPA filter. There are no bags to replace. An extending wand cleans drapes, upholstery, and more.
When and where storage space is prime and closets are already crammed, this 12-pound Dyson offers a collapsible handle. It's an upright that fits into really small spaces.
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| Customer Reviews: Read 1 more reviews...
 The hidden problems. June 13, 2008
10 out of 13 found this review helpful
On first receiving the DC24 my wife and I were pleased. Light weight and excellent at picking up animal hair.
Now the problems:
1) Terrible customer service
2) No available under bed tool
3) Very small dust bin
4) Mere 20 foot cord
Upon identifying the related issues to the lack of an under bed tool we called Dyson after looking for a tool. We were on our first call that there was an adapter. The line was lost in transfer and on the second call we were told there was no tool or adapter. This means essentially that it is impossible to use this $400 machine to clean under a bed. My e-mail address was taken and I was told they would have technical support or engineering contact me. Since the release lever for the unit, also, stuck and the short height of the cleaner was giving my wife back ache we decided to return it.
Contacting Amazon and making arrangements to return the unit it was necessary to repack the vacuum in the original packing. Unable to figure out the jigsaw puzzle of packing materials fit I called Dyson again for help. Speaking to the employee identified as Lynette on the contact line I was told she had no way to help me she was in the corporate offices and the units were packed in the warehouse. No offer of transferring me, no offer of connection to someone who did know, or a number to call for assistance, in other words, no customer service. Now I am placed in the position of needing to repack the unit and return it to have it rejected or be billed a further service charge because the Dyson folks will not aid me in returning a unit as I was specifically allowed to do.
So yes, a nice machine with a couple of solvable flaws with a larger dust bin and a longer cord and a tool for cleaning under beds. But for $400 I expect customer of the 5 star level and assistance in finding my way to the proper folks who might have an answer.
 DC 24, lightweight delight comes up short with its hose June 9, 2008
14 out of 14 found this review helpful
I bought the DC 24 to replace a small vacuum and was my first Dyson purchase (though I have used them regularly in the past). I would not recommend this vacuum to replace a dedicated large upright. Dyson uses "airwatts" to specify the power of the vacuums and the DC 24 has 115 airwatts vs. 220 airwatts for the DC 25 and DC 15. Not knowing how many airwatts other vacuums use, I can only guess similar comparisons to other brands.
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What to Like
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The DC 24 vacuum is lightweight 11.5lbs (DC25 16.1lbs and DC15 19.95lbs) and can go up and down stairs without problems (3 story condo). In fact, instead of using the hose attachment for the stairs I prefer to use the vacuum itself. It has a nicely placed handle in the front for this function (like a weed trimmer). You have to hold it out away from your body, as the brushes don't spin if the unit is placed upright.
Despite being lightweight and lower power, it has consistent suction and still get's a lot of dirt and dog hair out of the carpet.
The "Ball" allows the vacuum to access small, hard to reach areas without using the attachment. It is similar to using a swivel head on a mop. It handles my hardwood floors well, and now has replaced my sweeper.
The no-mess canister, easy to dump out with just a push of a button.
The washable hepa filter. This is one reason I do not have a problem with paying more for a Dyson. Effective heppa filtration requires regular replacement and that adds up in extra dollars. The dyson solves that with an easy clean filter.
5 year warranty. You will probably experience a disconcerting feeling when it's out of the box and it seems like flimsy construction. I usually destroy vacuums and so far this vacuum has held up well. I think the flimsy feeling comes from it's flexibility, the adjustment points and the ball. Trust me, I have dropped it a few times down a flight of stairs on the hardwood and it still looks and works as good a new.
Compact storage... that goes hand in hand with light weight, but it also telescopes down in height to fit under shelves for storage.
Coolest Dyson feature for me is the no-tool brushbar access/removal. Makes it very easy to remove obstructions from the brushbar without a tool set.
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What not to Like
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The attachment is difficult to convert, this is not unique to this Dyson model. Some cleaver engineer came up with a way to make this attachment compact and self contained, but impossible to convert the first 10-15 times you use it. Dyson does have more expensive models that have easier to use attachments. After using their products for awhile, I have become a Dyson attachment Jedi Master.
The hose for the attachments is short. It can't reach my 10' ceilings without lifting the base up off the floor. I recommend the Dyson's flexible attachment for dust and/or cobwebs.
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Other Notes
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The vacuum has trouble with large items (clumps of dog toy stuffing) that big vacuums normally don't hiccup on. It either doesn't have the brush head height or the plumbing for large items. It's not really a negative for me, as I learned early on to pick up big items that might destroy a perfectly working vacuum motor. I didn't have the same problem with using only the attachment.
Flimsy and pricey May 23, 2008
13 out of 23 found this review helpful
I purchased this after my Oreck died. After seeing the comercials for the Dyson models it looked really good. I knew it was going to be compact but was surprised at how small it really was. The ball does manuver but it takes some getting used to. The wand feature does have good suction but the length makes it hard to use. It does not lock into the shorter mode. The cord is really not long enough and I have to keep changing outlets. I like the feature of the pushing the button to dump the waste cup. The same button is used to detach the unit from the base so I am forever spilling the dirt/dust all over the vacuum.
Th vacuum does pull out alot of fine dirt from the carpets but if you happen to come up to something a little bigger like a piece of cerial it just pushes it around because the head is so close to the floor. It does not have a height adjustment.
The unit seems to be very flimsy in construction and I can not see it lasting. Although it does come with a 5 year warranty. I get no response from the Dyson site and feel that service is not that good.
Overall I have been very unhappy with it. I went to the Dyson website and sent a email complaint about a week ago and they do not even have the courtesy to reply.
The $399 price is way to high. I saw a compact Shark at Bed Bath & Beyond and it seemed to be much better constructed for way less money.
I would not recommend this item.
 Light, Compact, Expensive May 13, 2008
17 out of 17 found this review helpful
I had a very hard time choosing between the DC18 (slim model) vs the brand new DC24 (ball model). When it came down to it, my girlfriend liked the compact size and light weight of the DC24 due to that fact we live in a fairly small apartment.
Both machines are about the same price in most stores, and I personally felt that the DC18 would be a better deal. However, after playing with both models the weight and size of the machines was very noticeable.
This machine (DC24) is a breeze to use and sucks well. It seems a little weaker than other models, but it gets the job done in our apartment with carpet, wood floors, and pseudo-tile. I was skeptical but I'm glad I made the purchase.
Pros:
- Easy to carry
- Convenient storage, aesthetically pleasing
- Powerful enough to keep us clean
- Ball 'gimmick' actually is useful
Negs:
- Electric cord could be longer
- Vacuum sucking power not as strong as other models (obviously)
- The parts are initially a little tricky to click into place
- Expensive
I love it!!!!! April 19, 2008
22 out of 22 found this review helpful
I have been a little skeptical of the Dyson machines. I haven't doubted whether they worked as great as they say, but they are a little on the pricey side, initially. However, there is nothing more to buy unless you want additional attachments. The filters in this machine are washable, and do not need to be replaced. There aren't any bags to replace. The ball makes it easy to manipulate and handle, and is extremely lightweight. The handle that folds down for storage is also the telescoping wand to be used with attachments. There is a handle on the front of the clear bin in order to carry, making it easy to move around the room cleaning your fan blades, or geting the inevitable spider webs that grow in the corner of the rooms. When using the telescoping wand, there is an impressive amount of suction. It's cleaning power is wonderful to be such a small machine. It's shocking to see what comes out of your carpets. Most manufacturers will only carry a 1 year parts and labor warranty on their machines. Dyson has a 5 year warranty on their vacuums. I love this machine.
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