Customer Reviews: Read 16 more reviews...
 Excellent value October 14, 2008
P. Wilson (Arkansas, USA)
It starts when I want it to, it cuts thick grass, and the line doesn't break all the time. It's a good tool.
 Ryobi Brushcutter September 22, 2008
Edward M. Freshman (OHIO)
I got more parts than I counted on, a brush cutter and a string trimmer conversion kit. Delivery was fast. Ryobi engine worked fine for about two uses than I began to loose power and was hard to start. Luckily, the local Ryobi authorize repair shop was only 3 miles from my house and they fixed it with a "carborator kit" under the warrantee. If it doesn't break again then it's a good deal.
 Arrived Broken, Amazon won't return, can't get fixed August 26, 2008
J. Crump
It arrived packaged very well and I was pretty pumped! I loaded it with 2-cycle gas/oil, and it started beautifully. However, the string head barely moved. br / After much effort and talking with Ryobi support(40 minute hold time), it was determined that the speed clutch wasn't assembled correctly. Ryobi ref'd me back to Amazon. br / I called Amazon, and since this is a gasoline engine product and I had used it, they won't take it back. I guess because it's a hazardous product at that point. br / So I go back to Ryobi (30 minute hold time) who suggested a warranty repair and gave me contact info to dealer #1. Calling that dealer, they say Ryobi is too difficult to deal with and they no longer do warranty repair for them. That dealer ref'd me to another dealer across town. When I talked dealer #2, they said they could handle it so I left the trimmer there. A day later, dealer #2 called me back saying that Ryobi had told them that they was no longer a warranty repair depot because dealer #1 had that business. Back to dealer #1 who simply explained that this was exactly why they no longer handled any Ryobi warranty repairs. Round and round and round we go. br / Anyway, I call Ryobi back (45 minute hold time) and they say the next nearest warranty repair is 40 minutes away. sigh br / I now have a Stihl trimmer that is working beautifully. Now that I am in the market for a $500 table saw, I will avoid Ryobi and Amazon.
 One hit wonder August 18, 2008
Stephen W. Dunn (Orlando, FL)
I got to use my weed eater once with all of the attachments I have: weed eater, hedge trimmers, blower, edger. It worked great the next time I was about to use it I was made vividly aware that someone wanted to use it more than I did. It was stolen. br / br /Now I have to purchase a new one and the price has gone up.
 typical poor ryobi quality August 9, 2008
R. Crowe (NY United States)
Looked like a good deal, I got a recon for 79.99 and an additional $30 off by signing up for yet another credit card. Fast shipping from the seller ( tools now). br / br /No problem starting up. But if I touched the throttle,it would quit. 40 mins on hold at Ryobi to talk some South Carolina hick chick that could do nothing more than read the owners manual to me in bad English. Since that was a bust, I did an internet search to get a quick lesson on 2 stroke engine troubleshooting, I found out that the high speed jet adjustment might be wrong. There is a special tool needed to turn the jet needles but I improvised by grinding down a pair of needle nose pliers to get a grip on the adjustment. I backed the needle out two turns and the engine ran perfect. I spent the next four hours non stop brush cutting. br / br /The trimmer is working fine for what I need it for. But I would never buy another Ryobi. Ryobi's claim that they recondition and test these machines is bullcrap.
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