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Humana changing course
May 31, 2009 by Anonymous, 25 weeks 2 days ago
Comment id: 36946
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Being cool and flying under the radar Patrick O'Toole is beginning to make it more difficult for the captive sales force to stay with Humana. New guidelines for sales of Humana products that haven't been released to the sales force and inexperienced sales managers will spell dome for the career agent. Arrogance by senior staff will kill the sales force by the fall of 2009